Frequently asked questions
What if I do not pass the Instructor training course?
In the event of any element of the assessment not being completed successfully, candidates will be given clear feedback on the areas which require further development. Candidates will be asked to submit for re-assessment the element not completed successfully (candidates will not be required to be re-assessed for any element completed successfully). The format of re-assessment will depend upon the element to be re-assessed but may be through personal presentation at a later date, submission of video evidence or re-submission of any written assessment. The fee for any re-assessment is £35 + VAT with any other costs incurred, such as travel to be re-assessed, the responsibility of the candidate. Nordic Walking UK will agree with the candidate the preferred method of re-assessment and will seek to ensure additional costs are kept to a minimum. A minimum of two weeks is required between any re-assessment procedures.
If a candidate remains dissatisfied with any decision, any appeal in the first instance will be made to Nordic Walking UK. If a candidate on the Nordic Walking UK Instructor Level 2 course still remains dissatisfied, the candidate will be advised to contact REPs or Skills Active. Nordic Walking UK will strive to work with REPs / Skills Active to resolve any issue with a candidate and agrees to abide by the Code of Ethical Practice.
How do you differ from British Nordic Walking?
Nordic Walking UK is the original brand which, when it was the UK representatives of INWA introduced Nordic Walking into the UK in 2004. By 2008,we had 5 INWA coaches across the Uk who were trained and developed by NWUK.
At this time it also became apparent that INWA had no jurisdiction in the UK and that it would be necessary to align any Instructor training to UK qualification standards - Ofqual.
Two of the former INWA coaches set up British Nordic Walking when we decided to raise our standards to comply with the Government qualification framework. They continue to teach the INWA method and adopted the qualification we developed as an option for their Instructors following advice form REPs to do so in order to remain listed as a provider.
Nordic Walking UK have since trained over 5,000 Instructors including many of the INWA Instructors who appear on the British Nordic Walking website. We have notified any trained prior to the introduction of our new standards that they are now required to have a full level 2 fitness qualification in order to be represented by us.
In 2014 we developed the Exercise Anywhere Diploma which adds our unique licensed FREEDOM programme plus more in depth training re behavioural change and client retention. This Diploma also contain a set of tools with which to manage the programme which is a now mandatory part of training to deliver Nordic Walking under the NWUK brand.
Am I too old to be an Instructor?
Nordic Walking is for everybody – if you believe in being active and can motivate others – give us a call whatever your age!
What Clothing and Footwear would I need?
You need flexible soled trainers or walking shoes - ideally waterproof but this is not essential.
Clothing needs to be suitable for the Weather and its always a good idea to bring extra layers and a bottle of water to any lesson or Instructor training course.
Can I Nordic Walk with Trekking poles?
NO Trekking poles will not have the correct handstraps to allow you to push backwards and gain forward propulsion. They are designed for a much more upright plant.
When used on harder ground they will also not have an angled rubber paw.
Do you provide insurance for your instructors?
NWUK has an exclusive Nordic Walking inurance policy for Instructors qualified in our academy
It is very comprehensive - up to 5 million and specifically addresses the needs of the Outdoor Instructor and leader. Several local Authority projects use our insurance for all of their Instructors and Leaders
We also offer DBS screening and registration with HMRC as well as advice re Data protection.
Nordic walking sticks or poles?
Call them whatever you like! - we call them poles but in general its probably about 50/50 between poles and sticks.
As long as you are Nordic walking and getting the benefits, what does it matter?
Why should I use your programmes?
Many of those who qualified with NWUK prior to our Diploma set up their own teaching plans and methods of delivering Nordic Walking and used have the choice of doing just that.
However it son became apparent that those who would like to spend less time designing brochures, lesson plans, record cards, press releases etc found it preferable to attend a further one days training with us to learn how to set up a full programme. This material was a licensed delivery format called the FREEDOM programme. Due to the high failure rates of those who chose not to adopt the programme, we made it a mandatory part of the NWUK Diploma in 2014. Those who complete the Diploma course automatically become Brand Ambassadors for NWUK and have the option to upgrade to Delivery Partners.
We have the benefit of experience and we know what works with the public and the success of our Brand Ambassadors and Delivery Partners is clear evidence that this works.
Those who deliver the FREEDOM programme have a great deal of support and access to a bank of tools depending on the support package they choose. These include:- The Exercise Anywhere class listing, on line booking and client management system (commissions apply on all financial transactions) , A marketing tool kit, an enhanced listing on the NWUK website, commission on pole sales, training for an assistant and access to all the other programmes.
Why do I have to pay a monthly fee for the support packages?
The Packages were entirely optional until 2014 but since the introduction of our Diploma, only Delivery Partners pay a monthly fee in their fist year.
Now all Instructors who complete the Diploma are automatically Brand Ambassadors and it is Mandatory for them to deliver the licensed FREEDOM programme in its entirety including the listing of ALL sessions on the Exercise Anywhere management portal and the issue of FREEDOM PASSPORTS to all participants. Commissions apply on all transactions.
Instructors who trained before 2104 have the option to not deliver the FREEDOM programme but this will be made clear on their listing on this website from Spring 2018.
My superlock poles will not lock?
Please refer to the video on the link below.
Can I attend the weight loss and Ski fit modules without being on the monthly support packages?
Unfortunately not as the NWUK programmes all form part of an on going ‘customer journey’ – the ‘Learn to’ course starts to educate the client into terminology and forms of progression which are consistently used throughout the other programmes.
All of the programmes also come with associated tools, lesson plans and marketing which is all part of the licence agreement.
For example the weight loss programme comes complete with client info packs and the Ski fit programme comes with flyers, lesson cards and press releases. All these are on the markting tool kit and can me edited to suit your needs.
Can I issue my own FREEDOM cards if I do not want to join the support programmes?
Any Instructor could devise a card that signifies that somebody has learned to Nordic Walk with them but the NWUK FRREDOM card is part of a National Standard that is being used by a lot of significant projects and will hopefully play a major part in exercise & activity referral in the future.
The card is recognised by several Instructors and groups across the UK and so offers benefits to the clients like access to walks in other areas.
In addition to this the card holder benefits form a number of offers - a voucher for £5 discount in our webstore plus FREE safety 24 registration.